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Heads of Student Administration Conference

The HoSA Conference 2016 will be held in Dunedin, New Zealand from Wednesday, 10 to Friday, 12 August 2016.

The universities of New Zealand are pleased to be hosting this year's conference, exploring the theme of:

"The only constant is change".

Register here

Everything is changing at pace: technology, deliverables, expectations and accountability. Working smarter, faster and more co-operatively, without jeopardising quality of service, will continue to challenge student administration providers in the years ahead.

Come and share your initiatives and gain ideas and inspiration from the experience of others at the Dunedin Centre across the two days and check out the Destination Dunedin information as well.

Registrations are now open. Contact information is available here.

The Call for Contributions is NOW CLOSED. The full program will be available shortly.

We are proud to thank our 2016 SPONSORS and hope to see you in Dunedin in 2016.

Conference Registration

Online Registration is now available. Alternatively, you can download the manual registration form here.

Registration will include, for the delegate, full conference admission and attendance at the Welcome Reception and Conference Dinner. Some accommodation options are also given below.

• Delegate Registration - AU$425

Please note that as the Conference is held outside Australia no GST applies on registration fees.

Additional Registration Options

Additional Social Function Tickets
• Welcome Reception on 10 August 2016 - AU$55
• Conference Dinner on 11 August 2016 - AU$130

Post-conference Transport
• Charter bus to Queenstown (following close of conference on 12 August 2016) - AU$50

Please note that additional conference dinner tickets and charter bus spaces are limited; GST does not apply.

Call for Contributions

The organising committee of the HoSA 2016 Conference advises that the Call for Contributions is now closed.

The organising committee welcomed contributions which address the conference theme. Some suggested topic areas included:

  • Changing student expectations and/or demographics and initiatives to meet these (including student-centred administrative approaches and the use of social media for marketing, recruitment and retention);
  • Managing change, including staff culture during times of change;
  • Broad trends in higher education (international, regional or national) and responses to these;
  • Digitalisation of processes and organisational changes arising from this;
  • Initiatives designed to increase efficiency and/or service levels (e.g. shared services);
  • The use of 'big data' and other analytics in the university setting;
  • Evaluation of initiatives two to five years after implementation (this may include follow up on initiatives previously discussed at HoSA conferences).

Any queries about the submission process can be directed to HoSA-2016@otago.ac.nz.

2016 Program at a Glance

Wednesday 10 August 2016
• Trade show set up (Dunedin Centre)
• Welcome Reception from 6:30pm (University of Otago Staff Club)

Thursday 11 August 2016
• HoSA Conference Day One from 8:30am to 5pm (Dunedin Centre)
• Trade show within catering breaks (Dunedin Centre)
• Conference Dinner from 6:30pm (ToitÅ« Otago Settlers Museum)

Friday 12 August 2016
• HoSA Conference Day Two from 9am to 3:30pm (Dunedin Centre)
• Trade show within catering breaks (Dunedin Centre)

NB. It is unlikely that there will be amendments to the program, but it is noted that this schedule is subject to change.

Register here

2016 Sponsors and Sponsorship Opportunities

2016 Platinum Sponsor
Gold Sponsor

Silver Sponsors

Bronze Sponsors

Sponsorship packages are still available for the 2016 Conference, with a variety of inclusions and promotional opportunities.

For full details regarding sponsorship package options, please contact Mr Paul Abela.

Accommodation Options

Guests have options to book accommodation at negotiated rates at the following providers:

Distinction Hotel

6 Liverpool St, Dunedin
Dunedin’s newest hotel – rooms at special rates available 9 to 13 August 2016

  • Studio double/twin - NZ$175 including GST per night
  • One bedroom suite - NZ$215 including GST per night

Kingsgate Hotel Dunedin

10 Smith St, Dunedin
Right next to the conference venue – rooms at special rates available 10 to 13 August 2016

  • Standard Double - NZ$155 per night.Special rate of $19 per day for breakfast.To book use the Group Code ‘HOSA2016’

Please note that these rates are subject to availability at the time of booking.

Conference Contacts

Denise McInnes

Personal Assistant to John Price (Director, Academic Services)
The University of Otago
for the HoSA 2016 Organising Committee

e: email Denise
p: +64 3479 4515

For registration and web issues:

Leah Boucher

Web & IT Manager

e: email Leah
p. =61 (0)412 999 514

NB. I work part-time in WA


The 2015 HoSA Conference info can be found here and the program is available for download here.

The 2014 HoSA Conference info can be found here and the program is available for download here.