Leverage your existing knowledge, skills and capacity to gain stretch and professional growth that will strengthen your opportunities and steer your career within Higher Education.

The Middle Managers Program is a three day residential program designed for existing middle managers who are thinking about moving on in their careers, and who want to prepare themselves for taking on more or different responsibilities.   This course takes a deliberately personal focus, and is designed around the skills and qualities of resilient management and leadership. …

This workshop introduces writing techniques to improve participants' web and intranet writing skills. The course looks at how people behave online, enables a better understanding of what writing techniques work well on the web, how online copy is different from print material, and techniques to turn print documents into online material. The session also provides some editing and…

This popular interactive program will inspire new administrators and those wanting to improve their management and supervision skills. It covers essential leadership and performance management skills including how to motivate your team, manage performance through goal setting, coaching, and giving and receiving feedback. Case studies and practical examples will be used to demonstrate how…

This friendly and energising workshop is targeted to women wishing to clarify and refocus on priorities, either at work or personally.  Stocktake your assets, gain ideas on how to make the most of your situation and re-establish your sense of self.  The workshop includes: Clarifying work and personal values Identifying achievements, defining success Handling…

This day covers the following: How to find and protect personal motivation; Understanding the connection between energy and stress; protecting your energy, using it so as not to be drained by the end of the day and Staying inspired whilst working in demanding and challenging work cultures

During this workshop managers and aspiring managers will work through some of the common challenges of leadership, be provided with the tools to deal with these confidently and create a plan to continue to move through their career with confidence.

Research suggests that our Emotional Intelligence (EI) is far more important to our success in an organisation than our IQ.  It defines our emotional maturity in responding to and working with others.  This one day interactive workshop will allow you to assess your emotional intelligence and develop strategies to manage your emotions and respond more effectively to others. …

The objective of this workshop is to introduce the role of business analyst: to provide a taste of the how, what and why of being a Business Analyst.  The workshop will introduce basic knowledge of tools used by Business Analysts in their day to day work, tools valuable in many roles.

This course has two sections. The first looks at the way emotional recognition and expression are learned and shaped, and how this affects attitudes and behaviour. It also includes discussion on the range of individual differences in beliefs about, expression of, and responses to, particular emotions and their influence on workplace  interactions. Triggers and over-reactions are…