This popular interactive program will inspire new administrators and those wanting to improve their management and supervision skills. It covers essential leadership and performance management skills including how to motivate your team, manage performance through goal setting, coaching, and giving and receiving feedback. Case studies and practical examples will be used to demonstrate how…

This friendly and energising workshop is targeted to women wishing to clarify and refocus on priorities, either at work or personally.  Stocktake your assets, gain ideas on how to make the most of your situation and re-establish your sense of self.  The workshop includes: Clarifying work and personal values Identifying achievements, defining success Handling…

This day covers the following: How to find and protect personal motivation; Understanding the connection between energy and stress; protecting your energy, using it so as not to be drained by the end of the day and Staying inspired whilst working in demanding and challenging work cultures

A purpose-designed facilitated workshop that will provide an opportunity to identify and assess strengths and barriers, and to set goals for leveraging personal growth and enhancement of the roles of Executice Assistants and Personal Assistants. This one day workshop gives participants an opportunity to focus on: * your personal needs versus demands of the role; * the…

During this workshop managers and aspiring managers will work through some of the common challenges of leadership, be provided with the tools to deal with these confidently and create a plan to continue to move through their career with confidence.

Research suggests that our Emotional Intelligence (EI) is far more important to our success in an organisation than our IQ.  It defines our emotional maturity in responding to and working with others.  This one day interactive workshop will allow you to assess your emotional intelligence and develop strategies to manage your emotions and respond more effectively to others. …

The objective of this workshop is to introduce the role of business analyst: to provide a taste of the how, what and why of being a Business Analyst.  The workshop will introduce basic knowledge of tools used by Business Analysts in their day to day work, tools valuable in many roles.

This course has two sections. The first looks at the way emotional recognition and expression are learned and shaped, and how this affects attitudes and behaviour. It also includes discussion on the range of individual differences in beliefs about, expression of, and responses to, particular emotions and their influence on workplace  interactions. Triggers and over-reactions are…

This one day intensive workshop is designed for anyone required to deliver cohesive and persuasive presentations within their job role. The workshop will improve both the preparation and delivery of any presentation for maximum impact. The one day workshop will cover: The ABC formula for planning presentations Knowing & using your audience to your advantage …

This one day workshop equips participants with the skills and templates to become a Master Communicator and Presenter. Participants will gain the confidence and the tools to deliver their message in any forum. Topics include: Meeting the 4 P’s of presenting Preparing an awesome presentation How to avoid ‘Death by Powerpoint’ The…