Customer Service Across Cultures - Sydney
This course covers customer service strategies for interactions with international clients. If you are in a high contact role where you deal with clients from other cultures or clients who speak English as a second language, then this workshop is for you. The workshop explores factors that influence the way your clients behave and strategies to improve your communication skills. It assumes a basic understanding of customer service principles and the acceptance of the need to provide excellence in customer service.
© ATEM Pty Ltd.