Emotional Intelligence
Research suggests that our Emotional Intelligence (EI) is far more important to our success in an organisation than our IQ. It defines our emotional maturity in responding to and working with others. This one day interactive workshop will allow you to assess your emotional intelligence and develop strategies to manage your emotions and respond more effectively to others.
The workshop will cover:
- emotional intelligence - what it is and what it is not
- Goleman's 5 competencies of EI
- Know Thyself: Assessing your emotional intelligence and capitalising on your temperament
- indentifying personal barriers to influence
- improving your resilience and interactions with others
This workshop is suitable for administrators and managers interested in developing their personal interaction skills.
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